Step 1 *
Check to see if we have your IEM on our system. If you see your IEM, select it and place an order online.
Step 2 **
Ship your ear impression together with your name and order number to:
1535 Seabright Ave. STE 100
Santa Cruz, CA 95062
+1 516 734 5320
Step 3 **
Send tracking number of ear impression together with order number to support@adv-sound.com.
Step 4
Production takes about 3-4 weeks after the ear impression is received.
Step 5
Eartune Fidelity is shipped to you.
Step 6
Post a photo of your Eartune Fidelity set-up on Instagram and tag us (@adv .sound & @adv.eartune) to earn $10 voucher.
*If you don't see your IEM, you must ship your IEM to us together with your ear impression.
**If you already have ear impression with us, skip STEP 2 and STEP 3.
**If you have 3D impression file, send email to support@adv-sound.com together with order number.
**If you live near Santa Cruz, CA, call +1 831 498 9890 to schedule in-person ear impression. Special in-person ear impression rate is $20, charged on-site.