Eartune Fidelity is coated with an antimicrobial layer which initially may create friction when inserting into your ears.
Please apply a small amount of the included water gel around the outer tip of the custom tips to ease the insertion in the beginning. Over time, the natural oil from your ears will no longer require you to use the gel.
To insert:
1. Gently insert the tips into your ear canal by turning in corkscrew motion: clockwise for the left ear and counter clockwise for the right ear.
2. It may help to pull no the back of the ears as the tips are being inserted.
To remove:
1. Gently push & upward on the ear in front of the earlobes to release pressure from ear canals.
2. Grab any portion of the custom tips / plugs and turn corkscrew motion: clockwise for the right ear and counter clockwise for the left ear.