Non-custom-fit items purchased through adv-sound.com
- We guarantee all merchandise purchased through adv-sound.com.
- If you are not completely satisfied with your purchase, you may return your item(s) within 30 days of receipt for a refund.
- Please note that we do not do exchanges. It is easier and faster to just return the item to us and place a new order at your convenience.
- Item must be in a resellable condition in order to be eligible for full refund. Destroyed package beyond repair, wear and tear on the product, missing accessories may incur 15% restocking fee.
- The wearable items such as foam ear tips are not refundable.
- Return shipping cost is not refundable.
- No refunds after 30 days.
To return a non-custom-fit item purchased through adv-sound.com
- Pack the item in the original packaging with all included accessories.
- Include the original packing slip or copy of the receipt and reason for the return.
- Label the package with the following address and ship via carrier of your choice.
ADVSOUND, INC.
ATTN: Returns
500 Northern Blvd Ste 004
Great Neck, NY 11021 - Send your order number and tracking number to support@adv-sound.com.