https://support.adv-sound.com/hc/en-us 2025-12-03T04:59:26Z https://support.adv-sound.com/hc/en-us/articles/360039919372-Is-tracking-number-provided 2024-07-29T18:58:05Z https://support.adv-sound.com/hc/en-us/articles/360040092252-What-s-Signature-Required-option 2024-07-29T18:59:59Z https://support.adv-sound.com/hc/en-us/articles/360040092652-What-about-customs-duties-import-taxes-or-any-other-related-fees 2024-07-29T18:56:14Z https://support.adv-sound.com/hc/en-us/articles/360040092792-I-want-to-return-a-non-custom-fit-product 2024-09-26T15:30:30Z https://support.adv-sound.com/hc/en-us/articles/360040092832-Can-I-exchange-a-product 2024-07-29T19:20:15Z https://support.adv-sound.com/hc/en-us/articles/360040093032-What-if-I-m-not-from-U-S 2024-07-23T17:34:55Z https://support.adv-sound.com/hc/en-us/articles/360040332711-Is-shipping-free-within-US 2024-07-29T18:56:14Z https://support.adv-sound.com/hc/en-us/articles/360040502791-USPS-says-the-package-is-delivered-but-I-haven-t-received-it 2024-07-29T19:00:51Z https://support.adv-sound.com/hc/en-us/articles/360040502871-When-will-the-order-ship 2024-07-29T18:56:14Z https://support.adv-sound.com/hc/en-us/articles/360040502911-Do-you-ship-internationally-To-which-countries-and-what-is-the-shipping-cost 2024-07-29T18:56:14Z https://support.adv-sound.com/hc/en-us/articles/360040502991-Which-shipping-carrier-do-you-use 2024-07-29T18:56:14Z https://support.adv-sound.com/hc/en-us/articles/360040503311-Can-I-return-custom-fit-items 2024-07-29T19:20:15Z https://support.adv-sound.com/hc/en-us/articles/360040503451-Wrong-item-was-shipped 2024-07-29T19:20:15Z https://support.adv-sound.com/hc/en-us/articles/360055704972-Which-size-will-fit-my-ears 2024-07-29T20:01:59Z https://support.adv-sound.com/hc/en-us/articles/17752902813069-What-is-Eartune-Fidelity 2024-07-29T19:50:11Z https://support.adv-sound.com/hc/en-us/articles/17757731706893-What-colors-and-sizes-do-you-offer 2024-07-29T20:01:59Z https://support.adv-sound.com/hc/en-us/articles/18129956566669-My-Sleeper-Speaker-won-t-stay-in-storage-mode 2024-07-26T17:53:33Z https://support.adv-sound.com/hc/en-us/articles/18161602592781-How-can-I-replace-mounting-buckles 2024-07-29T19:50:11Z https://support.adv-sound.com/hc/en-us/articles/27951956958605-Can-you-recommend-an-audiologist-near-me 2024-08-22T13:32:09Z https://support.adv-sound.com/hc/en-us/articles/27952124437005-I-ordered-on-Amazon-how-can-I-get-support 2024-07-22T17:54:07Z https://support.adv-sound.com/hc/en-us/articles/27953308299789-Can-I-expedite-my-order 2024-07-29T19:08:05Z https://support.adv-sound.com/hc/en-us/articles/27953356854669-Can-you-change-the-address-after-the-order-package-has-left-the-facility 2024-07-29T18:51:33Z https://support.adv-sound.com/hc/en-us/articles/27972799251213-What-is-Eartune-Fidelity-made-of 2024-07-29T19:50:11Z https://support.adv-sound.com/hc/en-us/articles/27972842506509-Eartune-Fidelity-Care-Guide 2024-07-29T19:53:56Z https://support.adv-sound.com/hc/en-us/articles/27972845500557-Eartune-Fidelity-Ordering-Process 2025-07-08T19:02:19Z https://support.adv-sound.com/hc/en-us/articles/27972901728397-What-are-the-small-white-buckles-included-in-my-order 2024-07-29T19:57:08Z https://support.adv-sound.com/hc/en-us/articles/27972922425229-Are-AirPods-Pro-1st-Gen-custom-tips-interchangeable-with-2nd-Gen 2024-07-29T19:50:11Z https://support.adv-sound.com/hc/en-us/articles/27972927006349-Will-the-IEM-stick-out-of-my-ear-with-the-Eartune-Fidelity-Tips 2024-07-29T19:50:11Z https://support.adv-sound.com/hc/en-us/articles/27972989138829-My-IEM-s-not-under-the-compatibility-list-How-can-I-order-Eartune-Fidelity-for-it 2025-05-21T15:15:09Z https://support.adv-sound.com/hc/en-us/articles/27972992183693-Can-I-replace-one-side-of-my-Eartune-Fidelity 2024-07-29T19:55:02Z https://support.adv-sound.com/hc/en-us/articles/27973012410765-How-can-I-tell-left-from-right-side 2024-07-29T19:50:42Z https://support.adv-sound.com/hc/en-us/articles/27973032771085-Will-mine-look-exactly-like-the-ones-shown-on-the-website 2024-07-29T19:50:11Z https://support.adv-sound.com/hc/en-us/articles/27973083423757-What-is-Tech-Care-Ear-Gel 2024-07-29T19:50:11Z https://support.adv-sound.com/hc/en-us/articles/27973116344077-What-is-the-difference-between-Eartune-Fidelity-and-Eartune-Fidelity-A-pro 2024-07-29T19:50:11Z https://support.adv-sound.com/hc/en-us/articles/27973140955917-Can-I-charge-the-AirPods-Pro-with-the-tips-installed-in-the-charging-case 2024-07-29T19:55:40Z https://support.adv-sound.com/hc/en-us/articles/27973159600397-Does-Eartune-Aqua-let-air-pass-through-the-ears 2024-07-29T19:47:57Z https://support.adv-sound.com/hc/en-us/articles/27973212354317-How-can-I-clean-my-Eartune-Fidelity-UF-As 2024-07-29T20:01:59Z https://support.adv-sound.com/hc/en-us/articles/27973287030925-What-are-the-benefits-of-memory-foam-ear-tips 2024-07-29T20:01:59Z https://support.adv-sound.com/hc/en-us/articles/27973296711949-Are-both-generations-of-AirPods-Pros-compatible-with-Eartune-Fidelity-UF-A 2024-07-29T20:01:59Z https://support.adv-sound.com/hc/en-us/articles/27973354122893-Is-there-a-size-bigger-than-X-Large-for-UF-A-s 2024-07-29T20:01:59Z https://support.adv-sound.com/hc/en-us/articles/27973389793677-Eartune-Fidelity-UF-AG-size-chart 2024-08-22T17:09:13Z https://support.adv-sound.com/hc/en-us/articles/27973390539021-What-is-the-life-expectancy 2024-07-29T20:01:59Z https://support.adv-sound.com/hc/en-us/articles/27973415294221-Will-the-tips-fit-in-the-AirPods-Pro-charging-case 2024-08-22T17:09:13Z https://support.adv-sound.com/hc/en-us/articles/27973579217677-How-can-I-reset-the-M5-TWS-Custom 2024-07-29T19:46:40Z https://support.adv-sound.com/hc/en-us/articles/27973616154125-Does-M5-TWS-Custom-come-with-a-charging-case 2024-07-29T19:46:40Z https://support.adv-sound.com/hc/en-us/articles/27973626750989-Are-there-other-color-options-for-the-M5-TWS-Custom 2024-07-29T19:46:40Z https://support.adv-sound.com/hc/en-us/articles/27973661779725-M5-TWS-Custom-I-need-spare-charging-cable-can-I-purchase-it 2024-07-29T19:46:40Z https://support.adv-sound.com/hc/en-us/articles/27973698880141-What-is-SPEK 2024-07-26T17:46:57Z https://support.adv-sound.com/hc/en-us/articles/27973701971981-How-long-does-it-take-to-make-M5-TWS-Custom 2024-07-29T19:46:40Z https://support.adv-sound.com/hc/en-us/articles/27973742401037-What-s-included-in-the-SPEK-system 2024-08-22T16:12:18Z https://support.adv-sound.com/hc/en-us/articles/27973752123661-When-will-SPEK-be-back-in-stock 2024-07-25T15:23:04Z https://support.adv-sound.com/hc/en-us/articles/27973776086157-What-separates-SPEK-from-other-cheaper-molds 2024-07-25T15:25:02Z https://support.adv-sound.com/hc/en-us/articles/27973817847693-Do-you-guys-send-me-the-kit-to-make-the-mold-for-my-ear-Then-I-send-it-back-to-you 2024-07-25T15:25:40Z https://support.adv-sound.com/hc/en-us/articles/27973907625997-Do-you-sell-tips-for-Model-3 2024-07-25T15:30:38Z https://support.adv-sound.com/hc/en-us/articles/27973920611597-Bluetooth-Troubleshoot 2024-07-26T17:43:10Z https://support.adv-sound.com/hc/en-us/articles/27974014964237-What-is-the-difference-between-the-Live-edition-and-the-Model-edition 2024-07-25T15:31:32Z https://support.adv-sound.com/hc/en-us/articles/27974024447117-Reset-pairing 2024-07-25T15:32:29Z https://support.adv-sound.com/hc/en-us/articles/27974047978253-What-is-the-core-size 2024-07-25T15:33:04Z https://support.adv-sound.com/hc/en-us/articles/27974150613901-How-does-the-noise-cancellation-work 2024-07-26T17:41:08Z https://support.adv-sound.com/hc/en-us/articles/27974170352909-Can-I-select-different-colors-for-the-left-and-right-ear-sides 2024-07-29T18:28:14Z https://support.adv-sound.com/hc/en-us/articles/27974236297869-How-do-I-get-my-ear-impressions-taken 2024-08-22T16:10:37Z https://support.adv-sound.com/hc/en-us/articles/27974273453965-How-do-I-order-a-custom-fit-item 2025-07-08T19:01:14Z https://support.adv-sound.com/hc/en-us/articles/27974313182477-Where-do-I-ship-my-ear-impressions-to 2024-07-29T18:36:59Z https://support.adv-sound.com/hc/en-us/articles/27974350066317-You-already-have-my-impressions-from-my-first-order-do-I-need-to-get-a-new-set-of-ear-impressions-taken-for-my-future-orders 2024-07-29T18:38:02Z https://support.adv-sound.com/hc/en-us/articles/27974355497229-I-have-3D-files-for-my-ear-impressions 2024-07-29T18:40:11Z https://support.adv-sound.com/hc/en-us/articles/27974358857741-I-live-near-Santa-Cruz-CA-Can-I-visit-ADV-CIEM-Lab-to-take-ear-impressions 2024-07-29T18:38:55Z https://support.adv-sound.com/hc/en-us/articles/27974382532621-How-long-does-it-take-to-make-custom-fit-items 2024-07-29T19:06:43Z https://support.adv-sound.com/hc/en-us/articles/27974406645261-My-custom-product-does-not-fit-as-expected 2024-07-29T18:42:56Z https://support.adv-sound.com/hc/en-us/articles/27974431934477-After-the-order-is-complete-will-I-receive-my-ear-impressions-back 2024-07-29T18:15:11Z https://support.adv-sound.com/hc/en-us/articles/27974549779213-How-long-does-it-take-to-make-M5-Semi-Custom 2024-07-24T14:31:44Z https://support.adv-sound.com/hc/en-us/articles/27974557713549-How-do-I-order-M5-Semi-Custom 2024-07-29T19:29:40Z https://support.adv-sound.com/hc/en-us/articles/27974678553357-What-is-covered-by-under-the-warranty-and-how-do-I-obtain-service 2024-07-29T19:14:06Z https://support.adv-sound.com/hc/en-us/articles/27974733556877-Are-there-custom-ear-plugs-for-motorcycle-riding 2024-07-29T18:15:11Z https://support.adv-sound.com/hc/en-us/articles/27974754973069-Can-I-buy-replacement-parts 2024-07-29T18:12:13Z https://support.adv-sound.com/hc/en-us/articles/27974789124749-When-a-product-is-not-in-stock-what-should-I-do 2024-07-29T17:06:14Z https://support.adv-sound.com/hc/en-us/articles/27974801424781-Do-you-make-customs-tips-for-hearing-aid 2024-07-29T18:15:11Z https://support.adv-sound.com/hc/en-us/articles/27975426435085-My-earphones-won-t-turn-on-or-charge-what-should-I-do 2024-07-29T19:46:40Z https://support.adv-sound.com/hc/en-us/articles/27975433665933-How-long-does-it-take-to-make-M5-Custom 2024-07-29T19:22:51Z https://support.adv-sound.com/hc/en-us/articles/27975446322317-Eartune-Fidelity-U-size-chart 2024-07-29T19:58:42Z https://support.adv-sound.com/hc/en-us/articles/27975489539853-Is-the-Turbo-cable-OCC 2024-07-24T14:23:01Z https://support.adv-sound.com/hc/en-us/articles/27975515513869-Why-is-there-loud-static-humming-when-plugging-R32-into-my-PS4-controller 2024-07-24T14:12:51Z https://support.adv-sound.com/hc/en-us/articles/27975775039373-Does-Eartune-Aqua-float 2024-07-30T15:25:33Z https://support.adv-sound.com/hc/en-us/articles/28532987326733-What-are-the-differences-between-the-Full-Shell-vs-Tips-Only-styles 2024-07-29T19:50:11Z https://support.adv-sound.com/hc/en-us/articles/28555032345869-How-do-I-cancel-my-order 2024-07-29T18:44:52Z https://support.adv-sound.com/hc/en-us/articles/28555128413709-How-do-I-change-my-shipping-address-after-order-is-placed 2024-07-29T18:44:52Z https://support.adv-sound.com/hc/en-us/articles/28555237872909-Can-I-change-the-quantity-or-size-after-order-is-placed 2024-07-29T18:44:52Z https://support.adv-sound.com/hc/en-us/articles/28673803789069-Is-M5-TWS-Custom-waterproof 2024-07-29T19:46:40Z https://support.adv-sound.com/hc/en-us/articles/28679553069197-How-does-custom-tips-stay-on-AirPods-securely 2024-07-29T19:50:11Z https://support.adv-sound.com/hc/en-us/articles/28681519587085-My-M5-TWS-ANC-is-not-charging 2024-07-24T17:33:50Z https://support.adv-sound.com/hc/en-us/articles/28706624097421-I-accidentally-damaged-my-earphones-is-there-a-repair-service-available-or-a-warranty-I-can-utilize 2025-02-10T14:24:20Z https://support.adv-sound.com/hc/en-us/articles/28706931227917-How-much-do-ear-impressions-cost-generally 2025-02-10T14:24:20Z https://support.adv-sound.com/hc/en-us/articles/28737033375885-Can-you-tell-me-if-a-person-has-a-pacemaker-defibrillator-can-they-use-the-under-pillow-sleeper-speaker 2025-02-10T14:24:17Z https://support.adv-sound.com/hc/en-us/articles/28737071316365-It-doesn-t-connect-to-my-device 2025-02-10T14:24:17Z https://support.adv-sound.com/hc/en-us/articles/28737084375053-I-have-to-practically-lay-my-head-on-top-of-it-with-no-barriers-to-hear-it-clearly 2025-02-10T14:24:18Z https://support.adv-sound.com/hc/en-us/articles/28737476588941-Bluetooth-reset 2025-02-10T14:24:16Z https://support.adv-sound.com/hc/en-us/articles/28737492451981-How-do-I-turn-off-voice-prompts 2025-02-10T14:24:17Z https://support.adv-sound.com/hc/en-us/articles/28737559470093-Are-there-any-longer-boom-mics-available 2025-02-10T14:24:18Z https://support.adv-sound.com/hc/en-us/articles/28737673386509-What-size-tips-fit-NSMO-JR-Do-you-sell-replacement-tips 2025-02-10T14:24:18Z https://support.adv-sound.com/hc/en-us/articles/28737970942733-Troubleshoot-Accessport-Lite 2025-02-10T14:24:17Z https://support.adv-sound.com/hc/en-us/articles/28739892118541-Can-I-receive-3D-files-of-my-ear-impressions 2025-02-10T14:24:18Z https://support.adv-sound.com/hc/en-us/articles/28739919152141-Do-you-offer-reshelling-services 2025-02-10T14:24:18Z https://support.adv-sound.com/hc/en-us/articles/28741455568525-Do-you-have-a-Military-discount 2025-02-10T14:24:19Z https://support.adv-sound.com/hc/en-us/articles/28741476470285-How-do-I-join 2025-02-10T14:24:19Z https://support.adv-sound.com/hc/en-us/articles/28741571140237-How-to-earn-points 2025-02-10T14:24:18Z https://support.adv-sound.com/hc/en-us/articles/28741627931789-How-to-redeem-rewards 2025-02-10T14:24:19Z https://support.adv-sound.com/hc/en-us/articles/28741635240845-How-does-the-referral-program-work 2025-02-10T14:24:17Z https://support.adv-sound.com/hc/en-us/articles/28741694825613-Become-a-VIP 2025-02-10T14:24:19Z https://support.adv-sound.com/hc/en-us/articles/28831929038221-How-to-reset 2025-02-10T14:24:17Z https://support.adv-sound.com/hc/en-us/articles/28832663229197-How-long-does-it-take-to-fully-charge 2025-02-10T14:24:17Z https://support.adv-sound.com/hc/en-us/articles/28832702063373-How-many-hours-the-battery-last 2025-02-10T14:24:16Z https://support.adv-sound.com/hc/en-us/articles/28869257671053-I-m-not-sure-if-I-m-wearing-them-correctly-I-don-t-think-I-m-getting-as-much-protection-as-I-am-supposed-to 2025-02-10T14:24:16Z https://support.adv-sound.com/hc/en-us/articles/28871220405901-Can-I-buy-different-level-dB-reduction-filters-separately 2025-02-10T14:24:16Z https://support.adv-sound.com/hc/en-us/articles/28871436998285-I-am-looking-for-custom-earplugs-for-sleep-purposes-but-I-want-maximum-sounds-isolation-Is-Eartune-Dream-the-right-choice-for-me 2025-02-10T14:24:16Z https://support.adv-sound.com/hc/en-us/articles/28899817032589-Is-there-a-user-manual-for-M5-TWS-ANC 2025-02-10T14:24:16Z https://support.adv-sound.com/hc/en-us/articles/28932929174541-Eartune-Fidelity-is-difficult-to-insert-in-the-ears-any-tips-or-tricks 2025-02-10T14:24:15Z https://support.adv-sound.com/hc/en-us/articles/28933161483149-Eartune-Fidelity-seems-to-protrude-out-more-than-I-anticipated 2025-05-21T14:47:00Z https://support.adv-sound.com/hc/en-us/articles/29063677127949-Does-Eartune-Hunt-have-bluetooth-functions 2025-02-10T14:24:15Z https://support.adv-sound.com/hc/en-us/articles/29103700715021-User-Guide 2025-02-10T14:24:16Z https://support.adv-sound.com/hc/en-us/articles/32628728892045-How-can-I-maximize-seal-of-Sleeper-Plugs 2025-05-23T15:42:53Z https://support.adv-sound.com/hc/en-us/articles/33679836209165-How-to-determine-Core-Diameter-Core-Length-for-Eartune-Fidelity-Mini 2025-08-07T15:47:29Z https://support.adv-sound.com/hc/en-us/articles/33679843741837-Eartune-Fidelity-Mini-Ordering-Process 2025-07-08T19:00:38Z https://support.adv-sound.com/hc/en-us/articles/33690111976973-What-are-the-differences-between-Eartune-Fidelity-vs-Eartune-Fidelity-Mini 2025-08-07T16:12:54Z https://support.adv-sound.com/hc/en-us/articles/34096817686669-Is-there-a-specific-instruction-to-apply-the-Eartune-Grip-to-Apple-AirPods 2025-02-06T18:43:21Z https://support.adv-sound.com/hc/en-us/articles/34567829283981-How-to-clean-M5-Custom 2025-02-26T14:29:36Z https://support.adv-sound.com/hc/en-us/articles/34567893442829-How-to-care-for-M5-Custom 2025-02-26T14:30:37Z https://support.adv-sound.com/hc/en-us/articles/34567942880141-Practice-healthy-and-safe-use-of-the-in-ear-monitors 2025-02-26T14:31:59Z 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